H2Odyssey Limited Warranty.
Please read through our warranty information and fill out the form below to register your H2O gear.
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- All H2Odyssey products are warranted against defects in workmanship and materials for One Year from Date of Purchase.
- The H2O Cell Phone Dry Bag offers a "Contents Included" warranty. These bags come with a Limited 1 Year Warranty for the product and if water gets inside due to manufacturer defect, we will replace the bag and up to $200 to replace the damaged contents inside the bag.
- This warranty does not cover improper use of the bag. This includes the following but is not limited to: the placing of sharp items in the bag, non rinsing of the bag between uses, overloading the bag with multiple items, the use of items obviously not meant for it's use, use above 140 Fahrenheit (60 Centigrade).
- H2O Cell Phone Dry Bags are waterproof up to 66 feet. Before submerging, check the manufacturer's suggested use and recommendations to ensure electronic devices or hardware can take the water pressure at the intended depth.
- Avoid sand, dirt, and other foreign objects.
- Ensure nothing obstructs the seal.
- After use in salt water, rinse your bag with fresh water.
- Cleaning with chemicals will degrade plastics.
- After a long period of non-use, it is recommended to test product with tissue by holding underwater for a few minutes.
- In order to receive a full refund:
- Customer must call before returning to obtain a Return Reference Number.
- Customer must inform H2Odyssey when product was purchased.
- Original bag must be returned to factory and fail upon testing.
- Customer is responsible for shipping charges to return the product.
Warranty Registration Form
Please fill out all required fields and click the Register button.
I acknowledge that I have received all instructional materials and warranty information for these products, and have been advised not to use the products until I have thoroughly studied these materials and fully understand the contents; if I do not understand the instructional materials, I agree to seek training in the use of the product(s) before I utilize them. By entering your name in this field at the bottom of the form below, you certify that you have read and understand the Limited Warranty Statement and agree that you are bound by it.